Konu Özeti
Bu ünitede telefon görüşmeleri, mesaj bırakma, rica etme ve mazeret bildirme konuları ele alınmaktadır.
**İletişimsel İşlevler:**
- Telefon açma ve kapama (making/ending phone calls)
- Mesaj bırakma (leaving/taking messages)
- Rica etme (making requests)
- Mazeret bildirme (giving excuses)
- Bilgi sorma (asking for information)
**Temel Kelime ve İfadeler:**
- Hello, this is... / Hi, it's... speaking.
- Can/Could I speak to...?
- Hold on, please. / Just a moment.
- I'm afraid he/she is not available right now.
- Can I take a message? / Can I leave a message?
- Could you tell him/her to call me back?
- I'm sorry, I can't come because...
- I'll call you back later.
**Gramer İpuçları:**
- Can/Could for requests (rica yapma)
- Present Continuous for current actions (şu an ne yapıyor)
- Giving reasons with 'because'
**Mini Diyalog:**
A: Hello, can I speak to Mr. Johnson, please?
B: I'm sorry, he's in a meeting right now. Can I take a message?
A: Yes, could you tell him to call me back? My number is 555-1234.
B: Sure. I'll pass the message.
Temel Kavramlar
- Phone call expressions (telefon konuşma kalıpları)
- Asking to speak to someone (birisiyle görüşme isteme)
- Leaving/Taking a message (mesaj bırakma/alma)
- Making requests with Can/Could (rica etme)
- Giving excuses (mazeret bildirme)
- Hold on / Just a moment (bekletme ifadeleri)
- Call back (geri arama)
- I'm afraid... (nazik reddetme)
- Present Continuous for now (şu an yapılan eylemler)
- Telephone etiquette (telefon görgü kuralları)
Örnek Soru
Soru: Read the dialogue and answer.
Caller: Hello, can I speak to Dr. Smith?
Secretary: I'm afraid he's with a patient right now. ____
A) He doesn't like phone calls.
B) Can I take a message?
C) He is not a doctor.
D) Please call the police.
Cevap: B
Açıklama: Doktor müsait değilken sekreter mesaj almayı teklif eder. 'Can I take a message?' telefon görüşmelerinde standart bir ifadedir.